Last updated: 4 November 2026. This policy describes how the nursery’s system actually works; the nursery should review it with its legal adviser before final approval.
We respect the privacy of our children and their families. This policy explains what information El Malakiya English Nursery collects through this website and the parent portal, why we collect it, who can see it and how we protect it.
Who we are
El Malakiya English Nursery (الحضانة الملكية الإنجليزية للغات), Rashid (Rosetta), Egypt: the street opposite Al-Naggar car showroom, just before the New Station. For questions about your data: phone and WhatsApp 01099444413.
What we collect at each stage
Initial application and visit booking
Your child’s name and date of birth, the responsible guardian’s name and relationship to the child, phone and WhatsApp numbers, preferred contact method, any notes you add, and the visit time you request. At this stage we only collect what we need to contact you and review the application.
Completing the registration file
After reviewing the application we may ask for more details, such as the mother’s name and occupation, the father’s occupation, both parents’ phone numbers and a backup number, an emergency contact, and the people authorised to collect the child. Documents and essential health information are collected later in a protected step and are seen only by those who need them to care for the child.
While your child is enrolled
- Attendance: arrival and departure times, the staff member who recorded them, and the authorised person who collected the child.
- Reports: the daily summary (meals, rest, activities), teacher notes and the child’s development file. These are educational observations, not medical or psychological diagnoses.
- Photos: activity photos showing your child, subject to the consents described below.
- Invoices and payments: invoice items, amounts paid and outstanding, and receipts. We never store bank card details.
- Messages and requests: messages with the administration and teachers, and requests for meetings, leave and certificates.
- Consents: a copy of the text you agreed to, the date and the account that agreed.
Why we use it
To review applications and keep in touch with the family; to care for each child’s safety and hand them over only to authorised people; to follow their development and share it with their guardians; to manage fees; and to meet our regulatory obligations. We do not sell data or use it for advertising.
Who can see it
- Nursery administration: operations, admissions, reports and approvals.
- Teachers: only the children in the classes assigned to them.
- Admissions staff: applications, visits and registration.
- Accountant: invoices and payments.
- Pick-up officer: only the pick-up and handover details needed.
- Guardians: only the children linked to their account after verification by the administration, and only the information released to them.
Permissions are checked on the server for every view, change and download, so knowing a link or a number is never enough to reach another child’s information.
Photos and consents
We keep three permissions separate: showing photos inside the private portal, public and marketing use, and taking part in trips or activities that need permission. Children’s photos or data are never used publicly or for marketing unless the guardians of every child shown have given public-use consent. Optional consents can be changed or withdrawn at any time, and every change is recorded.
How we protect it
- Encrypted connections (HTTPS) and accounts with role-based permissions.
- Attachments and documents are kept in protected storage and can only be downloaded after the user’s permission is checked.
- Portal pages are never stored in shared caches and are hidden from search engines.
- A log of important actions, without copying the content of personal files.
- Protected backups.
Cookies and tracking
This website uses no third-party analytics, advertising or tracking tools. We only use the cookies needed to sign in to the portal, protect your session and remember your chosen language.
How long we keep it
The nursery administration sets how long incomplete applications and children’s files are kept after enrolment ends, and how they are archived and deleted, in line with regulatory requirements.
Your rights
You may see your own and your children’s information, ask for corrections, withdraw optional consents, and ask us to delete information we are not required to keep. Contact us by phone or WhatsApp on 01099444413 or through our Contact Us page.
Changes to this policy
We may update this policy when the way the system works changes; the date of the latest update is shown at the top of this page.